The employees at JMK are very rude and never tell you what the problem was with your computerNow it appears that they are out of businessThere has been a recording saying that their phones are not set up to receive incoming calls for several weeks now
Reporter3914078I just spoke to one of the customer service person, there is guy sounds like from india and he kept calling me back and swearing at me X-XXX-XXX-XXXX
He used fastsupport.com citrix apps to control my computer and open the norton softwarewhich is my credit card number in thereMarch 27,
This company installs malware on computers and then instruct victims to contact their company to fix the problem
On October 11, 2016, my elderly mother was on her computer conducting a search She clicked on a wrong website and alerts were downloaded to her machine that said her computer was 'at risk.' Upon clicking on the webiste, malware/scareware had been downloaded to her computer
She did not know how to turn off the loud alerts and was confused, so she called the telephone number shown of JMK Technical Services, with a business address in Brooklyn, NY She proceeded to give JMK remote access to her machine and paid them $via credit card for a "warranty."
Fortunately I arrived at her house while this was transpiring and terminated the call and turned off the computer
This company preys on unsophisticated computer users They download a problem to the victim's machine and then charge to solve the problem They take over remote access of the victim's compa